ZapTalks · Forebear Productions
Privacy Policy
How ZapTalks collects, uses, stores, and shares your personal information.
📅 Effective: March 23, 2026
📱 App: ZapTalks
🏢 Operator: Forebear Productions
Overview
Summary
ZapTalks is a communication app that supports phone-number login, profile creation, one-to-one messaging, image attachments, push notifications, and Agora-powered audio and video calls.
Based on the current app build reviewed on March 23, 2026, ZapTalks does not request SMS permissions, call log permissions, contacts access, or location access. No third-party in-app advertising SDKs were identified.
- Phone OTP login
- Profile data
- Messages & image attachments
- Audio / video calls
- Push notifications
- Call history
Account & Data Deletion
Delete Your Account & Data
If you want to request deletion of your ZapTalks account and associated personal data, you can:
- Open ZapTalks and go to the Chats screen.
- Tap the three-dot menu in the top-right corner.
- Tap Delete Account and confirm.
Or contact us by email at dev.forebearpro@gmail.com or use the web request page:
🗑️ Request Account Deletion
We may retain limited information when required for security, fraud prevention, dispute resolution, abuse prevention, legal compliance, or record-keeping obligations.
Section 1
Scope
This Privacy Policy applies to the ZapTalks mobile app, any related websites or deletion request pages we provide, and our associated messaging and calling services.
It applies when you create or use a ZapTalks account, communicate with other users, receive notifications, or contact us for support.
Section 2
Data We Collect
| Category |
Examples |
Why we collect it |
| Account & authentication |
Mobile number, OTP, auth token, user ID |
To register, verify, and keep your session active |
| Profile data |
Name, bio, birth date, profile photo |
To create your profile and show your identity in chats and calls |
| Messages & content |
Text messages, image attachments, message status |
To deliver chats, sync message state, and show chat history |
| Call data |
Call type, participants, chat ID, channel, status, timestamps, duration |
To start, connect, manage, and display audio and video calls |
| Push & notification data |
OneSignal push subscription ID, notification permission state |
To deliver notifications for chats, calls, and account events |
| Safety & moderation |
Block actions, report reasons, clear chat requests |
To protect users, respond to abuse, and support moderation |
| Device & technical data |
Request metadata, device notification capability, technical logs |
To maintain availability, troubleshoot errors, and secure the service |
Section 3
Permissions & Device Access
ZapTalks requests access only to the permissions needed for current messaging and calling features.
📷
Camera
Used for video calls and capturing images you choose to share.
🎙️
Microphone
Used for audio calls and video calls.
🔔
Notifications
Used for incoming call alerts and push notifications.
🎧
Audio Routing
Used to support call audio on connected accessories.
🖼️
Photos/Images
Processes only the media you choose to upload for profile or chat.
⚠️ The current app build does not declare SMS, call log, contacts, or location permissions.
Section 4
How We Use Personal Data
- To create, verify, and manage your account.
- To let you discover users, start chats, and exchange messages.
- To support image sharing in chats and profile setup.
- To place, receive, connect, and manage voice and video calls.
- To show call history, chat history, and message delivery states.
- To send push notifications and local call notifications.
- To support abuse reporting, user blocking, and safety workflows.
- To maintain security, debug issues, and protect service integrity.
- To comply with legal obligations, enforce our terms, and resolve disputes.
Section 5
How We Share Data
We do not sell personal data.
We may share data only as needed to operate ZapTalks, comply with law, protect users, or work with service providers acting on our behalf.
Service providers used in the current app build:
- Backend/API infrastructure — to authenticate users, store profile data, manage chats, and coordinate call state.
- Agora — to support audio and video calling.
- Pusher Channels — for real-time private channel events such as chat and call state updates.
- OneSignal — for push notification delivery and push subscription identity mapping.
- Apple & Google notification services — may process push delivery.
Section 6
Local Storage & Security
The current app build stores the access token in secure device storage to keep you signed in. We use standard app transport, backend, and provider infrastructure to operate the service.
No method of transmission or storage is completely secure. We cannot guarantee absolute security, but we apply reasonable safeguards appropriate to the nature of the data we handle.
Section 7
Data Retention
- Authentication tokens remain on your device until logout, token replacement, or removal.
- Profile information, message content, chat metadata, call metadata, and moderation data may be retained while your account is active.
- If you clear a chat or request account deletion, we will delete or de-identify applicable data unless retention is legally required.
- Logs and operational records may be retained for a limited period for troubleshooting and security.
Section 8
Your Choices & Controls
- Update your name, bio, birth date, and profile image in the app.
- Clear chat history inside the app where that option is available.
- Block or report other users in the app.
- Control notification permissions from your device settings.
- Logout, which removes the stored access token from the device.
- Request account deletion using the contact or web resource listed in this policy.
Section 9
Children & Age Eligibility
ZapTalks is not intended for use by anyone who is not legally permitted to use the service under applicable law. If you believe that a child or ineligible user has provided personal data to us, contact us so we can review and take appropriate action.
Section 10
Third-Party Services
Third-party services integrated into the app may have their own privacy notices. You may wish to review:
Section 11
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our app, legal requirements, or business practices. When we do, we will update the effective date at the top. Material updates will be communicated to users where required by law or platform policy.